Hello
Marc Pochert is a seasoned leader with over 20 years of experience, passionately shaping global brands and redefining customer experiences across various industries. His career has been built on driving strategic growth, operational excellence, and innovative real estate solutions, particularly in the fast-moving retail, hospitality, and food and beverage sectors.
As the Founder of 7pm Brick and Mortar Talk, Marc brings his expertise and deep industry insights to life, offering readers a behind-the-scenes look at the ever-changing landscape of physical spaces and how they connect with consumers. His mission is to share valuable knowledge and foster meaningful conversations around the future of brick-and-mortar businesses.
Whether you’re here for the latest trends, strategic insights, or design inspiration, Marc’s personal and professional journey will inspire you to explore new possibilities in how businesses engage with their customers. Welcome to 7pm Brick and Mortar Talk, where the story of physical experiences and customer connections continues to evolve.
My Story
Welcome to 7pm Brick and Mortar Talk, your go-to source for insightful discussions on the intersection of physical experiences, customer engagement, and the ever-evolving landscape of retail, food, hospitality, and more.
With over two decades of global leadership experience, I’ve had the privilege of guiding transformative growth and strategic expansion for some of the world’s most recognized brands. From leading initiatives in over 85 countries to optimizing real estate portfolios and delivering cost efficiencies, my career has always centered on redefining the way physical spaces can connect with people.
In my role as Senior Director of Global Design Integration at McDonald’s, I championed the effort to enhance the brand’s global presence while tailoring each customer experience to local market nuances. This wasn’t just about construction and design; it was about fostering deeper, more authentic connections between brands and the communities they serve.
At 7pm Brick and Mortar Talk, I’m excited to share my journey—along with the insights I’ve gathered from working in high-growth markets like China, India, and Vietnam. Whether it’s about franchise development, real estate strategy, or operational innovation, I aim to create a space where industry professionals and enthusiasts alike can dive into the latest trends shaping the future of physical and customer experiences.
What sets this platform apart? It’s driven by a passion for exploring how the physical and digital worlds can work together to build lasting relationships. Here, we’ll discuss everything from cutting-edge design concepts to strategic growth models, all while keeping our focus on the values of authenticity and shared growth.
Whether you’re here to learn, collaborate, or simply stay informed, I hope you find value in these conversations. And I look forward to engaging with you—after all, great brands don’t just talk at their customers, they talk with them.
Warm regards,
Marc Pochert
Founder, 7pm Brick and Mortar Talk
Contact
I'm always looking for new and exciting opportunities. Let's connect.
+65 9820 5965